Privacy policy

Anonymous data collection

As a general rule, you can visit the non-personalized webpages of the Ampure Group (webastocharging.co.uk, charging.webasto.com, www.webasto.com, www.webasto-group.com, www.webasto-comfort.com and www.webasto-career.com) without telling us who you are. When you visit our website, the IP address currently used by your PC, the browser type and your PC's operating system, the website from which you visited us, the date, time, and websites visited by you are recorded. However, inferences cannot be made based on personal data and are not intended. This information is evaluated for statistical purposes. You remain anonymous as an individual user.

Personal data

Personal data is information that relates to your person. This includes information such as your name, address, postal address, telephone number. This does not include information that cannot be directly connected to your actual identity (for example, how long your remain on the website or the number of users of the website). Personal data is only collected by the companies of the Ampure Group if you provide us with this information; for example, when filling out a registration form, when registering for personalized services or when submitting a job application. The data entered by you is only saved for the following purpose:

• Fulfillment of your order by Ampure
• Registration for the newsletter and submittal of the newsletter
• Transfer of your data to the respective HR department within a job application
• Analysis of anonymized user data for the purpose of extending and improving our website

Forwarding of personal data to service providers

We reserve the right to forward your data to other companies of the Ampure Group, to our authorized dealers and to service partners in order to provide you with the best possible service. In case you request an offer of an authorized dealer via our website www.webasto-comfort.com, we will forward the personal data provided by you to the respective dealer chosen by you.

Naturally, Ampure will be happy to support you in connection with a justified application for information or data deletion by forwarding the application on your behalf to the service provider.

The forwarding of data to other third parties is prohibited, unless you have given your express permission to do so.

Duration of data storage

Personal data submitted to us via our website is stored only for such time until the purpose for which you have provided it is served. Insofar as retention periods relating to commercial or tax law must be observed, the storage time for particular data may equal up to 10 years. 

Your rights

You have the following legal rights regarding the processing of your personal data:

- Right of access to your stored data;

- Right of rectification;

- Right of deletion;

- Right of objection;

- Right of limiation of the processing;

- Right of data transferability.

You can withdraw your approval of the processing of your personal data at any time.

You have the right to file a complaint with the competent control authority.

If you should no longer agree to the storage of your personal data or such storage has become improper, we will arrange for the deletion, amendment, or blocking of your data upon receipt of corresponding instructions within the limits of statutory provisions. Upon request, you will receive information regarding all of your personal data that we have saved on you free of charge. If there are any questions regarding the collection, processing, or use of your personal data, for information, correction, blocking, or deletion of data  as well as for the use of further rights, please contact the group data protection officer of the Ampure Group (dataprotection@webasto.com) or in writing to the respective companies of the Ampure Group.

Use of cookies

Cookies are used on our webpages. A cookie is a small data set that can be saved on your hard drive. This data set is generated by the web server with which you initiated a connection over your web browser (e.g. Internet Explorer, Google Chrome, Mozilla Firefox) and then sent to you. The cookie makes it possible to recognize you when you visit the website again without having to reenter data that you previously entered during an earlier visit. Most browsers are currently set up by default to automatically accept cookies. However, you can set your browser to reject cookies or to notify you before they are saved to your hard drive. You can find information on this over the help function of the browser used by you. In addition, you can also delete cookies on your system (e.g. in Windows Internet Explorer) at any time.

More information about the cookies used on this website can be found here.

Links to other websites

Our online services contain links to other websites. We have no influence on whether their operators comply with the laws on data privacy. Therefore, please make sure to review the data privacy policies provided in each case.  We also have no influence whatsoever on the lawfulness of the content of these websites. We therefore reject any and all responsibility for the content of other websites.

AT Internet privacy notice

We utilise a solution from AT Internet for analysing our website usage. Our aim is to design our website so that it is optimally tailored to your needs. We want to improve both the user-friendliness and quality of our web presence and bring you the products and information that are most relevant to you in a prompt and customer-friendly manner.

In order to be able to achieve the above-stated aim we need to collect and analyse statistics about user behaviour on our website. To do this, we analyse the collected data for the following purposes:

- To make performance and profitability comparisons for our website

- To count the number of visitors

- To track user awareness of, for instance, online advertising, partner and affiliate programs, rich media content and special campaigns that appear on the website

- To rate the areas of the website that are particularly attractive to you

- To evaluate the origin of online users in order to localise the content of our website

We differentiate between raw data (1) and processed data (2):

(1) The following data is collected:

- Either a cookie (which is a small text file that a website stores on your computer), which contains several items of information:
    -- the name of the server the cookie was sent from,
    -- an anonymous identifier which takes the form of a unique number,
    -- an expiry date,

- or a mobile identifier (which is a unique number that allows the device to be uniquely identified)

- and the IP address, which is used for geolocation. The IP address is anonymised by truncating the last three digits.

- All navigation data that is collected in relation to this identifier.

(2) Once the raw data has been processed we speak of processed data, which provides the following information:

- a unique visitor ID,

- all digital analytics data connected with this identifier that is processed by the contract data processing company.

The following storage periods are applicable:

- The raw data is deleted six months after collection.
- The processed data is stored for the duration of the agreement between us and our provider, plus six months.

Transmission of personal data
We and AT Internet, as our contract data processing company, have access to the digital analytics data.

You can object to your data being processed by AT Internet by following this link:
http://www.xiti.com/de/optout.aspx

Map service Google Maps of Google Inc.

This website uses Google Maps to represent interactive maps and to generate driving directions. Google Maps is a map service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA.  By using Google Maps services, information about the use of this website including your IP address and the (starting) address you enter when using the route planning feature may be transmitted to Google in the USA. When you access or view our website, which contains Google Maps, your browser establishes a direct connection with the Google servers. The content of the maps is transmitted directly to your browser, which thereby links to our website. We therefore have no influence on the scope of data collected by Google in this manner.  To the best of our knowledge, and according to the information provided by Google Inc., this involves the following data

• Date and time of day of your visit to the website concerned,
• Internet address or URL of the website accessed, as well as
• IP address, the (starting) address entered in the course of route planning.

We have no influence whatsoever on the further processing and use of the data by Google and are therefore unable to assume any responsibility for this. 
If you do not want Google Inc. to process data about or related to you via our online presence, you may deactivate JavaScript in your browser settings. In this case, however, you will not be able to use the map screen. 
Please refer to Google’s data protection (privacy) policies for the purpose and scope of its data collection and the further processing of the data by Google Inc. as well as the relevant rights and setting options to protect your privacy (https://policies.google.com/privacy?hl=en).

Management of online advertising measures with Netzeffekt GmbH

For the optimization and billing of our advertising measures and in order to enable the re-addressing of visitors to our websites, Netzeffekt GmbH, Theresienhoehe 28, 80339 Munich, Germany is collection, storing and processing on our account anonymized, non-personalized data about your visit. For this purpose, cookies are used occasionally. Netzeffekt GmbH cannot and will not connect these visitor data with your name or other personal information you provided us with.

You can object to the data processing by Netzeffekt GmbH via the following link:

http://datenschutz.netrk.net/optout

Utilisation of social plugins of Facebook, Google+, Twitter and XING

We do not use social plugins on our websites, but solely links to the respecitve social networks.

On our website you can find links to the following social networks/services:

- The external social network Facebook of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, U.S.A. The plugins can be identified by one of the Facebook logos (white "f" on a blue tile or a "thumbs up" symbol) or are marked with the "Facebook Social Plugin" label. The list and appearance of the Facebook Social Plugins can be viewed under developers.facebook.com/plugins.

- The external social network "Google+" of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, U.S.A. The plugins are marked in connection with our online presence by the Google+ logo or the "+1" label.

- The external service Twitter of Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, U.S.A. They can be identified by terms such as "Twitter" or "follow" associated with a stylized blue bird. The buttons can be viewed under  twitter.com/about/resources/buttons. Through the use of the buttons it is possible to share a contribution or page on our website on Twitter or to follow us on Twitter.

- The network XING of XING AG, Gänsemarkt 43, D-20354 Hamburg. The plugins are identified by the XING share button.

If plugins should be used, they will be deactivated by default and would need to be expressly activated by you. The functions assigned to the links to the respective networks/services (Facebook, Google+, Twitter, XING), in particular the transmission of information and user data, are not activated simply by visiting our website, but instead only after clicking on the corresponding link. If these links are followed by clicking on them, the plugins from Facebook, Goolge+, Twitter, and/or XING are activated and your browser establishes a direct connection to the servers of the respective network/service, i.e. from Facebook, Google+, Twitter, and/or XING. If you follow the links during your visit to our website and are logged into the respective network/service over your personal user account (Facebook, Google+, Twitter, XING), the information that you have visited our website will be forwarded to the respective operator (Facebook, Google+, Twitter, XING). The respective operator (Facebook, Google+, Twitter, XING) can assign the visit to the website to your account. This information is transmitted to the operators (Facebook, Google+, Twitter, XING) and if applicable stored there. In order to prevent this, you must log out of your account before clicking on the link. You can find additional information regarding the saved information under the following links:

- Facebook: www.facebook.com/help/186325668085084/

- Google+: support.google.com/plus/bin/answer.py

- XING: www.xing.com/app/share

Even if you are not a member of the aforementioned social networks/services, there is a possibility that they will obtain your IP address over the social plugin and if applicable store it. Details regarding the purpose and scope of the processing, collection, and use of data on the part of Facebook, Google+, Twitter, and XING and your rights and setting options with regard to this can be found under the following data protection statements:

- Facebook: www.facebook.com/about/privacy/

- Google+: http://www.google.com/intl/de/+/policy/+1button.html

- Twitter: twitter.com/privacy

- XING: www.xing.com/privacy

In addition, there is the possibility of blocking social plugins through the use of add-ons for your browser; for example, the Facebook plugin with the "Facebook Blocker" that can be downloaded from the internet. In some cases, you can also change data protection settings, e.g. under twitter.com/account/settings.

Newsletter

We send newsletters, e-mails, and other electronic communications with marketing information (hereinafter "newsletters") only with the permission of the recipient or as permitted under the law. Insofar, they are definitive for the permission of the users in connection with a registration to the newsletter whose contents are specifically described.

If you subscribe to our newsletter, we use the data necessary for this or separately provided by you in order to regularly send you our e-mail newsletter. It is possible to unsubscribe to our newsletter at any time either by sending a request to the contacts described below or by clicking on a link provided for this purpose in the newsletter.

In order to subscribe to the newsletter, it is sufficient to provide us with your e-mail address. The subscription to our newsletter is carried out in a so-called double-opt-in process. That is, after subscribing you receive an e-mail in which you are asked to confirm your subscription. This confirmation is necessary so that no one can subscribe with someone else's e-mail address.

The subscriptions to the newsletter are recorded so that we can verify the legal requirements according to the subscription process. This includes the storage of the subscription and the confirmation data as well as the IP address.

You can cancel the receipt of our newsletter at any time, i.e. revoke your permission. This simultaneously deletes your permissions to receive the newsletter. You can find a link for the cancellation of the newsletter at the end of every newsletter.

Questions and comments

For questions, suggestions, or comments regarding the topic of data protection, please contact our group data protection officer by sending an e-mail (dataprotection@webasto.com).

As a result of the rapid development of new Internet technologies, it is necessary to update our Data Protection Statement/Privacy Policy from time to time. Here you can find information regarding amendments to these policies.